We reserve time especially for you. Unless you are completely sure that the appointment time and date work for you and yours, we cannot book the appointment, Cancellations and no shows affect us significantly. Therefore, we require 24 hours’ notice for all individual cancellations, 48 hours for 2 or more services booked and 48 hours on all Couple’s sessions, (With the exception of the “Creme De La Creme” session, which is 72 hours) in order to avoid being charged the full price of the sessions. Rescheduling will not waive the fee. All “no shows” will be charged at full value. If possible, late arrivals will receive an extension of their scheduled appointment however, when this is not possible, full payment is still expected. Please assure your fully allotted time by arriving at the office 15 minutes early. Emergency’s do happen and often we will take that into account. However, proof will be required. In addition, any cancellations due to sickness will require a physician’s note. The physician cannot be yourself or family member. Thank you for co-operation and understanding.