Questions, Directions & Appointment Support
Get in Touch with Hands On HealthCare
Have a question about our services, insurance, directions, or an upcoming appointment? Call or text us during regular business hours, email us, or send a general message below. To request a new appointment, please use our Request Appointment page so we can gather the information needed to guide you appropriately.
Ways to Reach Us
Call, Text, Email or Visit
Choose the method that works best for your question. Calls and texts are answered during regular business hours.
Call or Text Us
631-462-4263Contact our office for general questions, scheduling assistance, directions, or help with an existing appointment.
Email Us
marla@longislandmassageandspa.comEmail us for non-urgent general questions. Messages are reviewed and answered during regular business hours.
Visit Us
208 Commack RoadCommack, NY 11725
Hands On HealthCare Massage Therapy is located in Commack and serves clients throughout Suffolk County and Long Island.
Texting privacy: Please do not send private medical information, prescriptions, insurance documents, or photographs by text unless our office specifically requests them.
Fax: 631-386-8404
Plan Your Call or Visit
Front Desk Hours
Calls and texts are answered during regular front desk hours. Messages received after hours are reviewed the next business day.
- Monday–Friday 9:00 AM–9:00 PM
- Saturday 9:00 AM–6:00 PM
- Sunday 9:00 AM–5:00 PM
Front desk availability may vary. Please call or text ahead when you need in-person assistance outside of a scheduled appointment.
Your Arrival
Find Us in Commack
Our reception desk is your first stop when you arrive. Please arrive a few minutes early and check in, then relax in the nearby waiting area until your massage therapist meets you and brings you to your treatment room.
208 Commack Road
Commack, NY 11725
Use the map below for directions. Call or text us during regular business hours if you need help finding the office.
Directions
Map to Hands On HealthCare
Use the interactive map below to plan your route to 208 Commack Road in Commack.
General Questions
Send a General Message
Use the form below for general questions about our services, insurance, directions, gift certificates, careers or employment, website assistance, or an existing appointment.
Requesting a new appointment? Please use our Request Appointment page instead of this general contact form.
Please do not include private medical information, prescriptions, insurance documents, or photographs in this form.
Cancelling or Rescheduling an Appointment
Please provide at least 24 hours’ notice when cancelling or rescheduling an appointment. Cancellations and rescheduling must be communicated directly by phone, voicemail, or text.
Messages received after regular front desk hours are reviewed the next business day. Late cancellations, late rescheduling, and missed appointments are charged the full value of the scheduled service.
Insurance cannot be billed for cancellation, rescheduling, or no-show charges. These charges are the patient’s responsibility.
Read Our PoliciesReady to Request an Appointment?
Tell us what type of care you are seeking, whether you plan to use insurance, and when you are generally available. Our office will review your request and help guide you to the appropriate service.