Helpful details
Contact and Visit Questions
Clear answers about our Commack location, appointment hours and the best way to reach the office.
Where is Hands On HealthCare located?
Hands On HealthCare is located at 208 Commack Road, Commack, NY 11725. When you arrive for an appointment, check in at the reception desk and relax in the nearby waiting area until your massage therapist meets you.
What are the massage appointment hours?
Massage appointments are available Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. Front-desk availability varies.
Can I use the contact form to request a new appointment?
No. The contact form is for non-urgent general questions. Online appointment requests are available for Therapeutic Massage (60 or 90 minutes), MeltAway, Prenatal Massage and Facial Massage through the Book now page. For Medical Massage, Manual Lymphatic Drainage, JB Myofascial Release, Couples Massage and insurance-based care, call 631-462-4263.
How should I cancel or reschedule an appointment?
Call 631-462-4263, leave a voicemail or text the office. Please review the client policies for the applicable notice requirements.
Can I send medical or insurance information through the contact form?
No. Please do not include private medical information, prescriptions, insurance documents or photographs in the contact form.
When are office text messages monitored?
Text messages are generally monitored Monday through Friday from 9:00 AM to 5:00 PM. Front-desk availability varies.

