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NYSHIP · NO-FAULT · COMMERCIAL PLANS

Medical Massage Insurance Benefits, Made Clear

Hands On HealthCare works with eligible NYSHIP Empire Plan members, eligible No-Fault claimants, and clients whose commercial plans may cover medically necessary massage therapy.

Submitting a form starts our review; it does not schedule an appointment.

Recommended Community Provider for Memorial Sloan Kettering Cancer Center

Private massage treatment room at Hands On HealthCare in Commack

Serving Commack Since 2000

A SIMPLE START

One form. One review. A clear next step.

  1. Choose your form
  2. Complete and submit it
  3. We contact you

Not sure where to start? Call 631-462-4263.

NYSHIP EMPIRE PLAN

Medical massage benefits for eligible Empire Plan members

Eligible New York State employees, retirees and dependents enrolled in the NYSHIP Empire Plan may have out-of-network benefits for medically necessary massage therapy when current plan and documentation requirements are met. Hands On HealthCare has extensive experience reviewing the information needed for insurance-based care.

Prescription requirements

NYSHIP requires a current prescription that identifies the diagnosis or medical reason for treatment and the prescribed frequency and duration.

Begin the NYSHIP review

Use the online NYSHIP form to provide your current member, insurance and prescription information.

NEW YORK NO-FAULT

Medical massage following a motor-vehicle accident

An eligible person injured in a motor-vehicle accident may qualify for medically necessary massage therapy through an active New York No-Fault claim when the insurance and medical documentation support accident-related care.

Send your claim information

Use the online No-Fault form to provide your claim, adjuster and medical-documentation information.

Start No-Fault Form

OTHER INSURANCE PLANS

Coverage depends on the exact plan

Some commercial health plans may include benefits or reimbursement for medically necessary massage therapy. Coverage can differ between plans issued by the same insurance company, so the carrier name alone does not determine eligibility.

Use the Other Insurance form to provide your current insurance card, member and policyholder information. A prescription, referral, authorization or other documentation may also be required by the individual plan.

Check Another Plan

UNDERSTANDING COSTS

Self-pay and insurance billing work differently

The prices published on our Price List are discounted self-pay rates for clients who pay the practice directly. Insurance-based care follows a separate billing and claim process.

SELF-PAY

Direct payment

  • Payment is made directly to the practice
  • Published self-pay prices apply
  • No insurance claim is submitted
  • Packages may be available

INSURANCE BILLING

Claim-based care

  • For insurance-based care that we have agreed to bill, our office currently prepares and submits the claim
  • Billing follows the applicable insurer fee schedule and documentation requirements
  • The billed amount is not necessarily the amount the plan allows or pays
  • Deductible, coinsurance or other patient responsibility may apply

Benefit information is not a guarantee of coverage or payment. Applicable plan or claim documents and the insurer’s final claim determination control payment and patient responsibility.

FOR REFERRING PROVIDERS

Clear documentation helps care move forward

Providers may use their own prescription, referral document or letterhead, or the Hands On HealthCare printable form. Clear documentation helps us review benefits and plan care efficiently.

Diagnosis or medical reason Recommended frequency and duration Provider credentials, signature and date
  • New York State licensed massage therapists
  • Clinical documentation and reassessment during insurance-based care
  • Treatment matched to the client’s needs and the therapist’s training

MEDICAL MASSAGE & INSURANCE FAQ

Understanding insurance-based medical massage

1. Why do clients and providers choose Hands On HealthCare?

Hands On HealthCare has served Commack and the surrounding community since 2000. Our New York State licensed massage therapists provide individualized care supported by clinical documentation, reassessment and experience with insurance-based treatment.

2. What is the difference between medical and therapeutic massage?

The terms can overlap, but they describe different care pathways. Medical massage is organized around a documented health concern, current symptoms, functional limitations and treatment goals, often with insurance requirements and clinical documentation. Therapeutic massage is goal-focused care that may address pain, tension or movement concerns but is not necessarily provided through an insurance-based plan.

Learn more about Medical vs. Therapeutic Massage

3. What should I expect during insurance-based medical massage?

Your therapist reviews how you are feeling and functioning, provides focused hands-on care and documents your response and progress. Treatment is adjusted over time according to your needs, comfort and treatment plan.

4. How are clients matched with a massage therapist?

Finding the right therapist can be a process. We consider your condition, goals, comfort, scheduling needs and any specialized training that may be helpful. Some clients see more than one therapist while we determine whose approach best meets their needs. Your feedback helps us find the strongest fit, whether that means continuing with one therapist or receiving care from more than one member of our team.

5. Why might a medical provider recommend massage therapy?

A provider may recommend massage therapy to support concerns such as pain, restricted movement, muscle tension, injury recovery or difficulty with everyday activities. Massage therapy can be one part of a broader medical or rehabilitative care plan.

READY TO BEGIN?

Start with the form that matches your coverage

Our office will review the information and contact you with the next step.

Return to Insurance Forms Not sure which form applies? Call 631-462-4263.
631-462-4263