Your comfort comes first
Your First Massage: What to Expect
Wondering what to expect at your first massage? Learn what happens before, during, and after your session at our Commack practice—so you can arrive prepared and leave feeling cared for.
Medical massage and insurance-based care are scheduled by phone: 631-462-4263.
Recommended Community Provider for Memorial Sloan Kettering Cancer Center
Your session, your comfort
You are always in control
You may ask for more or less pressure, request that an area be avoided, change your mind, or end the session at any time.
You will be professionally draped, with only the area being treated uncovered. Your therapist will leave the room while you undress and dress, and you should undress only to your personal comfort level.
Preparing for your visit
Before you arrive
A little preparation helps us personalize your care and create a calm, uninterrupted experience.
Your first visit
Your care starts with a conversation
We listen first, then shape the session around your goals, health history, and comfort.
RELAXATION & STRESS RELIEF
A calming, personalized session
Your therapist will review your medical history and ask which areas you would like them to focus on.
CONDITION-FOCUSED CARE
A more detailed assessment
We may review medications, insurance information, range of motion, and the reason you are seeking care before creating a personalized treatment plan.
Your session
During your massage
Check in
We discuss how you feel, what you hope to address and anything that has changed since you scheduled.
Settle in
You will be covered with a fresh sheet and blanket and draped at all times except for the area being treated.
Stay in control
Tell your therapist immediately if pressure, temperature, lighting, sound, or anything else feels uncomfortable.
Aftercare
After your massage
Once you are ready, your therapist can discuss the session, answer questions and review any appropriate next steps.
Update 8/4/26: I just had Abby for the first time and she was fantastic. She made me feel so comfortable and checked in to make sure everything was to my liking. Her pressure was perfect and she targeted all of the areas I needed most.
Jackie H. gave me the best massage! She made sure to focus on my areas of need, while still making sure every part of the massage was amazing. The facility is clean and offers a relaxing ambience. The staff were friendly and accommodating. I will definitely be back!
Practical details
Questions before your first massage
Clear answers help you arrive feeling prepared—not uncertain.
What should I wear?
Wear comfortable clothing. Your therapist will give you privacy to change, and you should undress only to your personal comfort level.
Will I be covered during the massage?
Yes. Professional draping is used throughout your session, with only the area being treated uncovered.
Can I change the pressure or ask to stop?
Absolutely. You can request a different pressure, ask that an area be avoided, pause, or end the session at any time.
What if my health or medications have changed?
Tell your therapist about new medications, injuries, changes in pain, or other health updates. If you are ill or unsure whether massage is appropriate, contact us before your visit.
Are there forms to complete?
Please complete the intake information requested by our office. For insurance paperwork or a prescription request form, visit our insurance and prescription forms page. If you are unsure which form applies, contact our office before submitting.
Do you work with insurance?
Coverage depends on your plan and type of care. Review our massage insurance information or contact us with questions.
Also helpful: practice policies · contact our Commack office
Ready when you are
Arrive informed. Leave deeply restored.
We are here to make your first massage—and every visit after it—feel clear, comfortable, and personal.
Medical massage and insurance-based care are scheduled by phone: 631-462-4263.