Welcome! Whether you have NYSHIP insurance, No-Fault insurance, Aetna, Anthem Blue Cross/Blue Shield, or another health insurance provider, we are here to help you make the most of your coverage for medical massage therapy.
As a New York State employee or retiree, you may have NYSHIP (Empire Plan) coverage. Here’s what you need to know:
NYSHIP covers therapeutic medical massages for pain, injury, and disease.
When a payment is required to begin services, it is non-refundable once treatment has started, regardless of insurance changes or client decisions.
Thank you for your understanding..
As you may already know, NYSHIP now requires prescriptions for massage therapy to be renewed every 12 weeks—and the clock starts the day the prescription is written, not the date of your first session.
This is a NYSHIP insurance policy—not a rule from us—but it directly affects whether your sessions are eligible for reimbursement. Our goal is to help you stay compliant and avoid any disruptions in your care.
To make the process easier, we’ve partnered with Chrysa Smalley, NP, a licensed Nurse Practitioner who offers quick virtual evaluations. If she determines that massage is medically appropriate, she’ll provide a NYSHIP-compliant prescription during your appointment.
✅ Just a $25 NYSHIP visit fee
✅ 10-minute video appointment
✅ HIPAA-compliant and secure
✅ Flexible scheduling—including same-day when needed
When booking, please mention Hands On HealthCare Massage so she knows you’re one of our clients.
This service is entirely optional—you’re always welcome to use your own doctor for the prescription.
If you have any questions or need help getting started, just let us know—we’re here to help!
For those involved in auto accidents, No-Fault insurance covers medical expenses regardless of who is at fault. Please complete No Fault form (Click Here).
Here’s what you need to know:
Includes medical treatments like massage therapy, physical therapy, and other rehabilitative services.
-File a claim with your No-Fault insurance provider.
-Provide necessary documents and accident details.
-We will coordinate with your insurance to ensure coverage of your massage therapy sessions.
Under New York’s No-Fault insurance regulations, coverage is limited to one provider per day. If you receive treatment from another provider on the same day, it may not be covered by insurance. In such cases, you would be responsible for any charges incurred for our services. We encourage you to schedule your appointments accordingly to ensure full coverage for your treatments.
We understand it can be frustrating if your medical insurance doesn’t cover medical massage. To help, we offer 30-minute sessions for only $60, which is often close to a typical co-payment amount. Our goal is to provide effective treatment quickly, helping you feel better as soon as possible. We call this “pay-in-place pricing,” which is affordable and delivers great results.
We deeply appreciate your consideration of Hands On HealthCare Massage Therapy as a partner in your path to optimal health and well-being. Our commitment is to provide you with exceptional care, and we’re thrilled to make the benefits of massage therapy more accessible through NYSHIP insurance coverage.
Call us to book your appointment today! Our friendly team is ready to help you schedule the perfect service at a time that suits you best.